Better Customer Experience with Custom Builds
Fully Custom
Enhance your customer experience and streamline your operations with Jumpseat Solutions’ comprehensive and adaptable agent solutions, designed to drive growth and satisfaction.
Making our Frontline Agent, yours.
We offer a range of customizable features for your Frontline Agent. At Jumpseat Solutions, we specialize in customizable Frontline Agents tailored to your unique business needs.
Our technology can seamlessly integrate with your existing systems, offer advanced automation features, and align perfectly with your brand identity to deliver consistent and engaging customer interactions. Whether you require multilingual support, industry-specific terminology, or personalized personas, our flexible customization options ensure your agent reflects your brand and operates efficiently.
Persona
Customize your Frontline Agent’s personality to align with your brand. Choose between a more helpful or matter-of-fact tone and add gender-specific traits if desired.
Our gender-neutral Frontline Agent is designed to professionally and effectively handle inquiries about your business and its capabilities, ensuring consistently helpful and reliable interactions.
Language
Frontline Agent supports English and can be customized to include French, Portuguese, and Spanish. For additional languages, contact us for tailored solutions. It comes preloaded with common aerospace industry terms and jargon, ensuring smooth interactions without extra training. We can quickly and easily add new vocabulary as needed.
Brand Identity
Your brand identity is essential to your business’s success. Our Frontline Agent embodies your organization’s image, seamlessly integrating with your brand and specific requirements to ensure consistent and professional representation.
Integration
Easily add the Frontline Agent to your website by copying and pasting a few lines of JavaScript code. No programming or web development experience is needed. We also support other codebases to accommodate your specific requirements.
Continuous Improvement
We prioritize transparency and data privacy, giving you complete control over your customer interactions. Securely archive conversations to your preferred storage locations, ensuring your data is protected while we continuously enhance your Frontline Agent’s performance.
